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Live Chat Case Study: Statista’s International Support Setup. “When you compare web users from the USA and Germany, the Germans definitely put a higher value on privacy, rejecting any form of intrusiveness. We had to adapt our service setup to these differences.”.

Cyberbullying Case Studies. With a number of social media platform cohesively blended into our lives, our online activities can be easily viewed by friends, acquaintances, and many strangers.

Case Studies FAQs. What is the purpose of a case study? There are several types of case studies, but the purpose of a case study in marketing is to attract potential clients. Business case studies present your work with other clients, and show the results they have achieved by using your products or services.

Live chat customer case studies Learn about the impact Chatwee has on growing an online community. Live Chat as a Medium for Mental Support (Case Study) Various types of mental issues are no longer considered a taboo. They’ve gained traction in popular media and an increasing number of people, including many celebrities decide to speak up in.

Live chat is an important part of any online business. It’s a fast and efficient way to engage with one’s customers, provide reassurance, and increase the conversion rate. The purpose of this research is to identify the presence of linguistic factors affecting the efficiency of live chat communication between agents and potential clients.

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A complete Online Clothing UX Case Study with Lessons learned from Design to Launch. Having a Developer background, I want to get closer to the user, product and everything that comes in between, part of that involve this case study that I did during a 10 weeks User Experience Design at BrainStation.

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